PRIVACY POLICY INFORMATION
Effective date: October 31, 2023
This policy describes how Summit Resort Group and its parent, subsidiary, and affiliate companies (collectively, “Summit Resort Group,” “we,” or “us”) collect, use and share information collected through the mail, Summit Resort Group offices, summitresortgroup.com; srgrealestate.com; srghoa.com; summit-county.rentals and other websites that link to this privacy policy, and Summit Resort Group mobile services including our mobile application (the “Glad To Have You App” or “AppFolio”) (collectively, the “Summit Resort Group Services”).
HOW WE COLLECT AND USE INFORMATION
Data and Personal Information (“PI”) We or our vendors may collect data and/or personal information (“PI”) such as your name, contact information, billing information (credit card number, bank account information), residential address history, approximate location information, names and email addresses of individuals in your party and photo of the guest’s identification. We collect PI when you provide it to us through your use of the Summit Resort Group Services, for example when you interact with our websites, place a booking, sign up for our mailing list or sign a rental agreement. We also receive limited PI when you choose to download or request the Apps. We may combine the PI we collect with additional information from other third-party sources.
We use the PI that we collect to provide the Summit Resort Group Services (such as to provide vacation rental stays or respond to customer service requests), to analyze and improve the Summit Resort Group Services, and to conduct marketing. If you register for email or if you provide your email address to us, we will send you emails about a variety of topics such as special sales, real estate market data and HOA communications. Please see below for your choices regarding how we collect, use and share your PI.
We share email activity data with our marketing email provider to help them better target email deployments to consumers. While our marketing email provider has access to email address and email activity and may share bulk/nonspecific activity data, no email addresses or specific email actions are ever shared with other third parties. Should a consumer wish to opt out of this sharing, that consumer simply needs to opt out of marketing email from us.
Usage Information and Analytics
We automatically collect certain usage information when you use Summit Resort Group Services. For example, we collect information about the devices you use to connect to our services (such as the IP address of your computer or numeric identifier of your mobile device) and about how you use Summit Resort Group Services (such as what time you visit our websites). We, and our advertisers and ad servers, may also collect information outside the Summit Resort Group Services to measure the success of our advertising campaigns. We use the information that we collect for a variety of purposes such as to provide and improve the Summit Resort Group Services, and to analyze and offer our advertising.
Our website also uses third-party analytics vendors such as Google Analytics. Please click here for more information about how data is collected and processed in connection with the Google Analytics service. We and our third-party vendors or partners use analytics data for a variety of purposes such as to improve the design and content of our websites, to help us learn things like what pages are most attractive to all of our visitors and what promotions visitors like to see, and to gauge the success of our advertising campaigns.
Information You Post
All information that you share about yourself, whether of a personal nature or not, in a public open forum – such as on a social network or in a review – is likely public information. If you don’t want it to be public, please don’t post it.
HOW WE SHARE INFORMATION
We do not disclose your PI to third parties, except as follows:
• To companies that provide services to us or perform functions on our behalf (such as processing credit card payments or contracts) and have agreed to use your information only for the purposes we request;
• When we believe disclosure is appropriate to comply with applicable law, legal process, and/or governmental authorities;
• When we believe disclosure is appropriate to enforce our Terms of Use and other agreements, or to protect our rights, our customers, our property, our employees, or others; and
• If we are involved in a merger, acquisition, bankruptcy, partial or total sale of assets, or other corporate change.
We may disclose de-identified, aggregated, or other non-personal information to third parties in our discretion. The Summit Resort Group Services or our offerings on social media platforms may include commenting, forums, sharing, or other similar features. Information that you provide using these features may be available to other users or the general public.
YOUR CHOICES
With your PI – like the information you give us to book a rental – you have the option to change or correct your information and the choice of not hearing from us again. There are several ways you can control our use of your PI in connection with marketing and promotions.
To remove your name from our lists: After we have collected your PI, you can choose to stop our communications or our service. To exercise any of these options, please contact us by mail, email, or telephone using the contact information below. To stop email communications: If you receive email communications from us and want to opt out of receiving such communications in the future, you can click the “Unsubscribe” link at the bottom of the promotional email.
Other choices. Please see below to learn about your choices with regard to our use of cookies.
CORRECTING OR UPDATING YOUR INFORMATION
If you would like to request changes to the PI that you have previously provided to us, please contact us by mail, email, or telephone using the contact information below.
COOKIES
We may use “cookies,” “web beacons,” and other similar technologies to collect information in connection with the Summit Resort Group Services and our advertisements.
A “cookie” is a computer file that acts as an identification card for your computer to distinguish your browser from others and enable us to serve you better. For example, we use cookies to save stay dates in your shopping cart while you browse our websites and to track the effectiveness of our marketing and advertising campaigns. Similarly, a “web beacon” is a technology that can recognize specific cookies and convey information about that browser. We may also use technologies, such as our own cookies, to provide you with personalized online display advertising.
Most browsers accept cookies automatically. You may be able to set your browser to reject and/or delete cookies. For instructions, check your browser’s technical information. However, if you reject or delete cookies then this may disable or interfere with features of the Summit Resort Group Services or other websites you visit. We recommend that you leave cookies “turned on” so we can offer you a better experience on our sites.
CHILDREN
The online Summit Resort Group Services are not intended for the use of individuals under the age of 16, and we do not knowingly collect information online from individuals under the age of 16.
THIRD PARTIES AND SOCIAL MEDIA
Our websites and Apps may contain links to third-party online properties. Such third parties have their own policies that govern their collection, use, and disclosure of information. We suggest that you read their privacy policies to learn about their practices. Social media provides tools that many of our customers use and enjoy, and we include links to various social media platforms on our websites. If you interact with these social media tools through our websites, your experience on those social media sites will be governed by the privacy and other policies of those sites. So, the privacy settings you have chosen on those sites will determine the degree to which your information is made public. We encourage you to choose your privacy settings on those sites accordingly.
SAFEGUARDING YOUR PI
We have reasonable and appropriate physical, electronic, and administrative measures in place to safeguard the security of your personal information. However, when you communicate with staff via email or chat on our websites, these communications may not be encrypted. For that reason, we ask that you do not share sensitive information via these communication channels.
UPDATES TO THE PRIVACY POLICY
If we modify this Privacy Policy, we will post the revised Privacy Policy online. We will notify you if the policy changes in any material way by sending a notice to the email address you provided us or by placing a prominent notice on our websites at summitresortgroup.com; srgrealestate.com; srghoa.com; summitcounty. rentals. You should check regularly to see if this Privacy Policy has changed.
CONTACT US
If you have any questions about this Privacy Policy, you can email, write, or call us: [email protected]
Summit Resort Group
PO Box 2590
Dillon, CO 80435
800-944-9601